EagleCrest

MDH's provider directory lists EagleCrest in Roseville as a licensed Assisted Living Facility with Dementia Care with capacity for 136 residents under license 423955. Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is EagleCrest licensed by the Minnesota Department of Health?

Yes. EagleCrest holds an MDH Assisted Living Facility with Dementia Care license, number 423955, for 136 residents; the current license period runs from March 1, 2026 to February 28, 2027.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for EagleCrest?

MDH has posted 2 evaluation surveys for EagleCrest, most recently resolved on August 20, 2025, along with 2 complaint investigations by the Office of Health Facility Complaints, 1 of them substantiated.

Of the 2 investigations: 1 substantiated, 0 unsubstantiated, 1 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record is at or below the metro median for substantiated complaint findings among larger buildings, a good sign, though investigations only capture what was reported. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

What does EagleCrest report about staffing and payment in its state disclosure?

EagleCrest's UDALSA disclosure is posted on MDH's site as a scanned document, so we have not extracted its staffing figures; open it to read the reported staff per shift and accepted payment sources.

Read the UDALSA (PDF). Every Minnesota assisted living licensee must file this standard disclosure under Minn. Stat. 144G.40.

Does EagleCrest provide memory care?

EagleCrest holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

Where is EagleCrest, and what else is licensed nearby?

EagleCrest is at 2955 Lincoln Drive, Roseville, Minnesota 55113, in Ramsey County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Roseville sits at the crossroads of Interstate 35W and Highway 36 in the east metro, giving its senior communities easy access to both St. Paul's Regions and United Hospitals and to the M Health Fairview and North Memorial systems to the west. The city's Rosedale Center area has attracted several assisted living and memory care communities in recent years, and the METRO A Line bus rapid transit route runs the length of Snelling Avenue through Roseville, connecting to the Green Line and points south into Minneapolis. Housing stock is largely 1950s-1970s ramblers and split-levels, typical of the inner northern suburbs. Ramsey County is anchored by HealthPartners' Regions Hospital in St. Paul and M Health Fairview's St. Joseph's and St. John's hospitals; ask how the community handles rides to specialist appointments. See our Roseville assisted living guide.

Other licensed assisted living near Roseville

• Amira Choice Roseville at Lexington · Roseville, 145 licensed spaces, dementia care
• The Preserve of Roseville · Roseville, 120 licensed spaces, dementia care
• StoryPoint Roseville · Roseville, 107 licensed spaces, dementia care
• Amira Choice Roseville · Roseville, 95 licensed spaces, dementia care
• StoryPoint Roseville · Roseville, 91 licensed spaces, dementia care
• Suite Living of Little Canada · Little Canada, 32 licensed spaces, dementia care

What does EagleCrest publish about itself?

EagleCrest sits on a wooded suburban campus in Roseville, described on the operator's site as centrally located in the Twin Cities and close to shopping, dining, churches, medical providers, and entertainment. The community offers a full continuum from independent living through enhanced assisted living and memory care, letting residents transition without leaving the campus.

Per PHS's own site, EagleCrest residents have access to instructor-led fitness classes, a library, chapel, walking paths, a courtyard, and on-site rehabilitative services, and the community partners with nearby University of Northwestern and Bethel University for activities and performances. Included amenities are basic cable, heat, and fitness center access, with garage parking, a general store, guest dining, a guest suite, and a salon available for a fee. Presbyterian Homes & Services is a faith-based nonprofit senior living operator dating to 1955, running more than 60 communities across five states.

From the community's own published information, checked 2026-07-26. Amenities and programs change; confirm them on a visit.

What does assisted living cost at a community like EagleCrest?

No primary source publishes a Twin Cities-only assisted living median, and EagleCrest's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask EagleCrest for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

How should a family evaluate EagleCrest?

With 136 licensed spaces, EagleCrest is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

Who do you call with a concern about care at EagleCrest?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.

What should you ask on a tour of EagleCrest?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Is your UDALSA disclosure current, and may I take a copy home?
• What does the base rate include, and how are service packages priced?
• Can we join a meal and an activity before deciding?
• Do you accept Elderly Waiver customized living funding, and is there a private-pay period first?
• What is the awake overnight staffing on the floor where my parent would live?
• Which needs would require a move out, and how much notice do you give under Chapter 144G?