Portwinds at Oak Park Heights

Portwinds at Oak Park Heights holds a Minnesota Department of Health Assisted Living Facility with Dementia Care license, number 425609, for 162 residents in Oak Park Heights, Washington County. Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is Portwinds at Oak Park Heights licensed by the Minnesota Department of Health?

Yes. Portwinds at Oak Park Heights holds an MDH Assisted Living Facility with Dementia Care license, number 425609, for 162 residents; the current license period runs from June 1, 2026 to May 31, 2027.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for Portwinds at Oak Park Heights?

MDH has posted 2 evaluation surveys for Portwinds at Oak Park Heights, most recently resolved on May 15, 2025, along with 7 complaint investigations by the Office of Health Facility Complaints, 4 of them substantiated.

Of the 7 investigations: 4 substantiated, 0 unsubstantiated, 3 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record has more substantiated complaint findings than the metro median for buildings its size, so read each MDH report and ask the director what changed afterward. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

What does Portwinds at Oak Park Heights report about staffing and payment in its state disclosure?

Portwinds at Oak Park Heights's UDALSA disclosure is posted on MDH's site as a scanned document, so we have not extracted its staffing figures; open it to read the reported staff per shift and accepted payment sources.

Read the UDALSA (PDF). Every Minnesota assisted living licensee must file this standard disclosure under Minn. Stat. 144G.40.

Does Portwinds at Oak Park Heights provide memory care?

Portwinds at Oak Park Heights holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

Where is Portwinds at Oak Park Heights, and what else is licensed nearby?

Portwinds at Oak Park Heights is at 13936 Lower 59th Street North, Oak Park Heights, Minnesota 55082, in Washington County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Washington County, in the east metro, had an estimated population of roughly 286,900 in 2025, with about 50,100 residents, or 17.7% of the county, aged 65 or older as of 2024, among the higher senior shares of the metro counties covered here. Woodbury, the county's largest city, has driven much of the recent growth in senior housing supply, supported by M Health Fairview Woodwinds Hospital, while smaller communities like White Bear Lake and Stillwater retain older, more established senior care options. Washington County is served by Lakeview Hospital in Stillwater and Woodwinds in Woodbury, with Regions in St. Paul nearby; ask how the community handles rides to specialist appointments. See our Washington County guide.

Other licensed assisted living near Oak Park Heights

• The Lodge · Stillwater, 150 licensed spaces, dementia care
• Boutwells Landing · Oak Park Heights, 120 licensed spaces, dementia care
• Oak Ridge Place · Oak Park Heights, 83 licensed spaces

What does assisted living cost at a community like Portwinds at Oak Park Heights?

No primary source publishes a Twin Cities-only assisted living median, and Portwinds at Oak Park Heights's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask Portwinds at Oak Park Heights for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

How should a family evaluate Portwinds at Oak Park Heights?

With 162 licensed spaces, Portwinds at Oak Park Heights is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

Who do you call with a concern about care at Portwinds at Oak Park Heights?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.

What should you ask on a tour of Portwinds at Oak Park Heights?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Who is the family's contact after hours?
• How do you handle a fall at night, and when is the family called?
• Who is the assisted living director, and how long have they been here?
• Who administers medications, and how are errors tracked and reported?
• How is the service plan built, and how often is it reviewed with the family?
• Do you accept Elderly Waiver customized living funding, and is there a private-pay period first?