Assisted Living at North Ridge

Assisted Living at North Ridge holds a Minnesota Department of Health Assisted Living Facility with Dementia Care license, number 422998, for 195 residents in New Hope, Hennepin County. Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is Assisted Living at North Ridge licensed by the Minnesota Department of Health?

Yes. Assisted Living at North Ridge holds an MDH Assisted Living Facility with Dementia Care license, number 422998, for 195 residents; the current license period runs from November 1, 2025 to October 31, 2026.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for Assisted Living at North Ridge?

MDH has posted 2 evaluation surveys for Assisted Living at North Ridge, most recently resolved on January 16, 2025, along with 11 complaint investigations by the Office of Health Facility Complaints, 4 of them substantiated.

Of the 11 investigations: 4 substantiated, 6 unsubstantiated, 1 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record has more substantiated complaint findings than the metro median for buildings its size, so read each MDH report and ask the director what changed afterward. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

What does Assisted Living at North Ridge report about staffing and payment in its state disclosure?

Assisted Living at North Ridge's UDALSA disclosure is posted on MDH's site as a scanned document, so we have not extracted its staffing figures; open it to read the reported staff per shift and accepted payment sources.

Read the UDALSA (PDF). Every Minnesota assisted living licensee must file this standard disclosure under Minn. Stat. 144G.40.

Where is Assisted Living at North Ridge, and what else is licensed nearby?

Assisted Living at North Ridge is at 5500 Boone Avenue North, New Hope, Minnesota 55428, in Hennepin County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Hennepin County is Minnesota's most populous county, with an estimated 1,284,784 residents as of mid-2025 according to the U.S. Census Bureau, and it includes Minneapolis along with most of the western and southern suburbs covered by this site. About 17.1% of county residents are 65 or older per the Census Bureau's most recent estimate, and the county's decades of urban and suburban development have produced the deepest supply of senior housing options in the metro, from historic Minneapolis apartment conversions to newer suburban campuses in Edina, Minnetonka, and Maple Grove. Hennepin County holds most of the metro's major hospitals, including Allina's Abbott Northwestern, M Health Fairview's University of Minnesota Medical Center, HealthPartners Methodist Hospital in St. Louis Park and North Memorial in Robbinsdale; ask how the community handles rides to specialist appointments. See our Hennepin County guide.

Other licensed assisted living near New Hope

• Woodlake Residences · New Hope, 221 licensed spaces, dementia care
• The Sanctuary at Brooklyn Center · Brooklyn Center, 165 licensed spaces, dementia care
• Flourish Apartments · Golden Valley, 121 licensed spaces
• Meadow Ridge Senior Living · Golden Valley, 107 licensed spaces, dementia care
• Maranatha · Brooklyn Center, 68 licensed spaces
• The Lodge of New Hope · New Hope, 36 licensed spaces

What does assisted living cost at a community like Assisted Living at North Ridge?

No primary source publishes a Twin Cities-only assisted living median, and Assisted Living at North Ridge's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask Assisted Living at North Ridge for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

Does Assisted Living at North Ridge provide memory care?

Assisted Living at North Ridge holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

How should a family evaluate Assisted Living at North Ridge?

A building licensed for 195 residents like Assisted Living at North Ridge usually runs several service levels under one roof. Ask how residents are assessed into a service package, how often the assessment is repeated, and exactly what change moves the monthly price up.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

What should you ask on a tour of Assisted Living at North Ridge?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Which needs would require a move out, and how much notice do you give under Chapter 144G?
• Can we join a meal and an activity before deciding?
• Who is the family's contact after hours?
• Who is the assisted living director, and how long have they been here?
• Do you accept Elderly Waiver customized living funding, and is there a private-pay period first?
• Who administers medications, and how are errors tracked and reported?

Who do you call with a concern about care at Assisted Living at North Ridge?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.