Havenwood of Maple Grove

Havenwood of Maple Grove, in Maple Grove, is one of the larger licensed assisted living communities in Hennepin County: 180 licensed resident spaces under MDH license 423960. Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is Havenwood of Maple Grove licensed by the Minnesota Department of Health?

Yes. Havenwood of Maple Grove holds an MDH Assisted Living Facility with Dementia Care license, number 423960, for 180 residents; the current license period runs from February 17, 2026 to February 16, 2027.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for Havenwood of Maple Grove?

MDH has posted 2 evaluation surveys for Havenwood of Maple Grove, most recently resolved on June 25, 2025, along with 0 complaint investigations by the Office of Health Facility Complaints, 0 of them substantiated.

Of the 0 investigations: 0 substantiated, 0 unsubstantiated, 0 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record is at or below the metro median for substantiated complaint findings among larger buildings, a good sign, though investigations only capture what was reported. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

No Office of Health Facility Complaints investigation is posted for this license.

What does Havenwood of Maple Grove report about staffing and payment in its state disclosure?

Havenwood of Maple Grove's UDALSA disclosure is posted on MDH's site as a scanned document, so we have not extracted its staffing figures; open it to read the reported staff per shift and accepted payment sources.

Read the UDALSA (PDF). Every Minnesota assisted living licensee must file this standard disclosure under Minn. Stat. 144G.40.

Does Havenwood of Maple Grove provide memory care?

Havenwood of Maple Grove holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

Where is Havenwood of Maple Grove, and what else is licensed nearby?

Havenwood of Maple Grove is at 18695 73rd Avenue North, Maple Grove, Minnesota 55311, in Hennepin County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Maple Grove is anchored by Maple Grove Hospital, a joint venture between North Memorial Health and Fairview Health Services that opened in 2009, and the city's senior housing supply has expanded quickly alongside it, with several assisted living and memory care communities built within a mile or two of the hospital campus. As one of the fastest-growing suburbs in the northwest metro, Maple Grove's housing stock is dominated by newer single-family and townhome development from the 1990s through today. The city sits along Interstate 94 and is served by Metro Transit express routes into downtown Minneapolis. Hennepin County holds most of the metro's major hospitals, including Allina's Abbott Northwestern, M Health Fairview's University of Minnesota Medical Center, HealthPartners Methodist Hospital in St. Louis Park and North Memorial in Robbinsdale; ask how the community handles rides to specialist appointments. See our Maple Grove assisted living guide.

Other licensed assisted living near Maple Grove

• Portwind at Maple Grove · Maple Grove, 185 licensed spaces, dementia care
• Rose Arbor Wildflower Lodge · Maple Grove, 144 licensed spaces, dementia care
• Silvercreek on Main · Maple Grove, 115 licensed spaces, dementia care
• The Willows at Portwind · Maple Grove, 60 licensed spaces, dementia care
• Beehive Homes of Maple Grove · Maple Grove, 41 licensed spaces, dementia care
• Suite Living Senior Care of Maple Grove · Maple Grove, 32 licensed spaces, dementia care

What does assisted living cost at a community like Havenwood of Maple Grove?

No primary source publishes a Twin Cities-only assisted living median, and Havenwood of Maple Grove's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask Havenwood of Maple Grove for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

How should a family evaluate Havenwood of Maple Grove?

With 180 licensed spaces, Havenwood of Maple Grove is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

Who do you call with a concern about care at Havenwood of Maple Grove?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.

What should you ask on a tour of Havenwood of Maple Grove?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Which needs would require a move out, and how much notice do you give under Chapter 144G?
• How do you coordinate rides to Allina, M Health Fairview, HealthPartners or North Memorial appointments?
• Who is the family's contact after hours?
• Who is the assisted living director, and how long have they been here?
• What is the awake overnight staffing on the floor where my parent would live?
• Who administers medications, and how are errors tracked and reported?