Portwind at Maple Grove

Portwind at Maple Grove is an assisted living community in Maple Grove, Minnesota, licensed by the Minnesota Department of Health as an Assisted Living Facility with Dementia Care for 185 residents (license 424128). Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is Portwind at Maple Grove licensed by the Minnesota Department of Health?

Yes. Portwind at Maple Grove holds an MDH Assisted Living Facility with Dementia Care license, number 424128, for 185 residents; the current license period runs from March 1, 2026 to February 28, 2027.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for Portwind at Maple Grove?

MDH has posted 2 evaluation surveys for Portwind at Maple Grove, most recently resolved on February 12, 2025, along with 1 complaint investigation by the Office of Health Facility Complaints, 1 of them substantiated.

Of the 1 investigation: 1 substantiated, 0 unsubstantiated, 0 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record is at or below the metro median for substantiated complaint findings among larger buildings, a good sign, though investigations only capture what was reported. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

What does Portwind at Maple Grove report about staffing and payment in its state disclosure?

In its UDALSA disclosure on file with MDH, dated 06/08/2023, Portwind at Maple Grove reported typically scheduling these numbers of unlicensed direct-care staff: 8 on the day shift, 8 on the evening shift, 3 on the night shift.

It marks waivered services (Elderly Waiver, CADI or BI) as an accepted payment for services. Shift counts are building-wide and self-reported; divide by the 185 licensed spaces only as a rough guide, and ask how many staff work inside any secured unit. Read the full UDALSA (PDF) for the service and amenity checklist.

Where is Portwind at Maple Grove, and what else is licensed nearby?

Portwind at Maple Grove is at 12001 80th Avenue North, Maple Grove, Minnesota 55369, in Hennepin County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Maple Grove is anchored by Maple Grove Hospital, a joint venture between North Memorial Health and Fairview Health Services that opened in 2009, and the city's senior housing supply has expanded quickly alongside it, with several assisted living and memory care communities built within a mile or two of the hospital campus. As one of the fastest-growing suburbs in the northwest metro, Maple Grove's housing stock is dominated by newer single-family and townhome development from the 1990s through today. The city sits along Interstate 94 and is served by Metro Transit express routes into downtown Minneapolis. Hennepin County holds most of the metro's major hospitals, including Allina's Abbott Northwestern, M Health Fairview's University of Minnesota Medical Center, HealthPartners Methodist Hospital in St. Louis Park and North Memorial in Robbinsdale; ask how the community handles rides to specialist appointments. See our Maple Grove assisted living guide.

Other licensed assisted living near Maple Grove

• Havenwood of Maple Grove · Maple Grove, 180 licensed spaces, dementia care
• Rose Arbor Wildflower Lodge · Maple Grove, 144 licensed spaces, dementia care
• Silvercreek on Main · Maple Grove, 115 licensed spaces, dementia care
• Benedictine Living Community Osseo · Osseo, 64 licensed spaces, dementia care
• The Willows at Portwind · Maple Grove, 60 licensed spaces, dementia care
• Osseo Gardens Assisted Living · Osseo, 42 licensed spaces

What does assisted living cost at a community like Portwind at Maple Grove?

No primary source publishes a Twin Cities-only assisted living median, and Portwind at Maple Grove's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask Portwind at Maple Grove for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

Does Portwind at Maple Grove provide memory care?

Portwind at Maple Grove holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

How should a family evaluate Portwind at Maple Grove?

A building licensed for 185 residents like Portwind at Maple Grove usually runs several service levels under one roof. Ask how residents are assessed into a service package, how often the assessment is repeated, and exactly what change moves the monthly price up.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

What should you ask on a tour of Portwind at Maple Grove?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Is your UDALSA disclosure current, and may I take a copy home?
• Can I see your most recent MDH evaluation survey and any correction orders?
• Can we join a meal and an activity before deciding?
• How is the service plan built, and how often is it reviewed with the family?
• What is the awake overnight staffing on the floor where my parent would live?
• Who is the assisted living director, and how long have they been here?

Who do you call with a concern about care at Portwind at Maple Grove?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.