Havenwood of Minnetonka

Havenwood of Minnetonka holds a Minnesota Department of Health Assisted Living Facility with Dementia Care license, number 424055, for 115 residents in Minnetonka, Hennepin County. Below is what the Minnesota Department of Health publishes about this license, and how to use that record when you visit.

Is Havenwood of Minnetonka licensed by the Minnesota Department of Health?

Yes. Havenwood of Minnetonka holds an MDH Assisted Living Facility with Dementia Care license, number 424055, for 115 residents; the current license period runs from February 17, 2026 to February 16, 2027.

The dementia care license is the category Minnesota requires for any building with a secured memory care unit, so this community may operate one.

What do MDH survey and complaint records show for Havenwood of Minnetonka?

MDH has posted 2 evaluation surveys for Havenwood of Minnetonka, most recently resolved on October 1, 2025, along with 1 complaint investigation by the Office of Health Facility Complaints, 0 of them substantiated.

Of the 1 investigation: 0 substantiated, 1 unsubstantiated, 0 inconclusive. The metro median for assisted living buildings licensed for 60 or more residents is 1 substantiated finding. Its posted record is at or below the metro median for substantiated complaint findings among larger buildings, a good sign, though investigations only capture what was reported. A complaint investigation starts when someone reports a concern, so the count reflects reporting as well as care.

Evaluation surveys

Office of Health Facility Complaints investigations

What does Havenwood of Minnetonka report about staffing and payment in its state disclosure?

Havenwood of Minnetonka's UDALSA disclosure is posted on MDH's site as a scanned document, so we have not extracted its staffing figures; open it to read the reported staff per shift and accepted payment sources.

Read the UDALSA (PDF). Every Minnesota assisted living licensee must file this standard disclosure under Minn. Stat. 144G.40.

Does Havenwood of Minnetonka provide memory care?

Havenwood of Minnetonka holds Minnesota's dementia care license, so before signing a contract you are entitled to its written dementia care disclosure under Minn. Stat. 325F.72.

That disclosure covers admission and retention criteria for the secured unit, the assessment and service-plan process, staff credentials and training, the physical environment and security features, programming and fees. Compare it side by side with another community's, and ask how many staff completed the dementia training required under Minn. Stat. 144G.83 this year.

Where is Havenwood of Minnetonka, and what else is licensed nearby?

Havenwood of Minnetonka is at 17710 Old Excelsior Boulevard, Minnetonka, Minnesota 55345, in Hennepin County, where families are served by Trellis, the metro's Area Agency on Aging, through the Senior LinkAge Line at 1-800-333-2433.

Minnetonka's senior communities cluster around Ridgedale Center and along Highway 7 and Interstate 494, with hospital-level care typically drawing residents to Methodist Hospital in neighboring St. Louis Park or Fairview Southdale in Edina. The under-construction METRO Green Line Extension (Southwest LRT), targeted to open in 2027, will add two stations in Minnetonka, which is already influencing where new senior housing projects near Opus and Shady Oak are being sited. Much of the city's housing stock dates from the 1960s-1980s suburban boom, with a growing number of newer communities near Lake Minnetonka's east side. Hennepin County holds most of the metro's major hospitals, including Allina's Abbott Northwestern, M Health Fairview's University of Minnesota Medical Center, HealthPartners Methodist Hospital in St. Louis Park and North Memorial in Robbinsdale; ask how the community handles rides to specialist appointments. See our Minnetonka assisted living guide.

Other licensed assisted living near Minnetonka

• The Glenn Minnetonka · Minnetonka, 178 licensed spaces, dementia care
• Orchards of Minnetonka · Minnetonka, 175 licensed spaces, dementia care
• Amira Choice Minnetonka · Minnetonka, 125 licensed spaces, dementia care
• StoryPoint Carlson Parkway · Minnetonka, 115 licensed spaces, dementia care
• Landings of Minnetonka · Minnetonka, 90 licensed spaces
• StoryPoint Minnetonka · Minnetonka, 74 licensed spaces, dementia care

What does Havenwood of Minnetonka publish about itself?

Havenwood of Minnetonka is a senior living community offering independent living, assisted living, enhanced assisted living, and memory care. The operator describes enhanced assisted living as a step between standard assisted living and skilled nursing, for residents who need more support but aren't ready for a nursing facility.

A distinguishing point on Havenwood's own site is its rental model: residents pay no large entrance or buy-in fee typical of continuing-care retirement communities, and instead pay month to month while still getting priority access to higher levels of care as needs change. The community describes itself as having an intimate, tight-knit neighborhood feel. Havenwood of Minnetonka is managed by LCS (Life Care Services), credited in the site footer alongside a matching Havenwood of Maple Grove property under the same management company.

From the community's own published information, checked 2026-07-26. Amenities and programs change; confirm them on a visit.

What does assisted living cost at a community like Havenwood of Minnetonka?

No primary source publishes a Twin Cities-only assisted living median, and Havenwood of Minnetonka's rates depend on apartment type and service package; third-party summaries of the CareScout survey put Minnesota's statewide median near $6,573 a month, a figure we have not verified against CareScout's own tables.

Ask Havenwood of Minnetonka for a written, itemized monthly quote for your parent's assessed service level, including what is billed separately. Minnesota's Elderly Waiver can pay for customized living services, never room and board, for Medical Assistance-eligible residents of participating facilities; very-low-income residents may also qualify for Housing Support toward room and board. How the Elderly Waiver works in assisted living.

How should a family evaluate Havenwood of Minnetonka?

With 115 licensed spaces, Havenwood of Minnetonka is large enough that staffing can vary floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, both day and overnight, and how many aides are awake after 11 p.m.

Check the Minnesota Assisted Living Report Card, which DHS and MDH publish with resident and family survey results for many facilities, alongside the complaint record above. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family.

Who do you call with a concern about care at Havenwood of Minnetonka?

Call the MDH Office of Health Facility Complaints at 651-201-4200 (or 1-800-369-7994) for a licensing concern, or the Minnesota Office of Ombudsman for Long-Term Care at 1-800-657-3591 for free, confidential advocacy.

A complaint to MDH can lead to the kind of investigation listed above. The ombudsman does not inspect; it helps resolve problems such as discharge notices, service-plan disputes and residents' rights issues, and acts with the resident's consent. Suspected abuse, neglect or financial exploitation goes to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574, 24 hours a day. For immediate danger, call 911. How complaints work in Minnesota.

What should you ask on a tour of Havenwood of Minnetonka?

Ask about overnight staffing, move-out triggers and the latest MDH findings first; those three answers separate communities faster than any brochure.

• Is your UDALSA disclosure current, and may I take a copy home?
• How many caregivers left in the past 12 months?
• Who is the family's contact after hours?
• What is the awake overnight staffing on the floor where my parent would live?
• Which needs would require a move out, and how much notice do you give under Chapter 144G?
• How do you coordinate rides to Allina, M Health Fairview, HealthPartners or North Memorial appointments?